Command Capital Mortgage Services protecting consumers' and borrowers' non-public personal information at all times. To that end, we employ and maintain extensive physical, electronic, and procedural safeguards to ensure your non-public personal information is protected as a customer. In addition, we monitor technical enhancements and practices in the field of information security and privacy to ensure our safeguards remain an effective tool in protecting your non-public personal information.
How and Why We Collect Personal Information: You provide nonpublic personal information to us so that we may help you try to meet your financial goals. Such information allows us to process your requests and transactions, keep you apprised of products and services that may be of interest to you, and enhance customer service by better understanding your financial needs. This information may include: Information we receive from you on applications or other forms (such as phone, Social Security and account numbers, assets, income and employment history);
Information about your transactions with us, our affiliates or others (such as your loan balance, payment history and other account information);
Information we receive from mortgage settlement service providers (such as consumer reporting agencies);
Information collected from your web browser when you visit our websites (such as date, time and areas of our websites that were visited).
Categories of Affiliates and Non-affiliated Third Parties that Receive Information from Command Capital Mortgage Services We may disclose non-public personal information about you to the following types of affiliates (within the Command Capital family of companies) and nonaffiliated third parties (outside the Command Capital family of companies) which include:
Financial service providers, such as mortgage lenders, mortgage bankers, banks, securities brokers, tax preparers, financial advisors and insurance agents.
Third Party Services and Agreements We may disclose all of the information we collect, as described above, to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing or purchaser or seller agreements.
How We Protect Your Personal Information and Your Privacy We restrict access to nonpublic personal information about you to those employees and agents who we determine need to know that information to provide products or services to you, service your account, or maintain the systems that support your account. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your non-public information.
Does Command Capital Mortgage share personal information with Third Parties?
Command Capital Mortgage Services shares nonpublic personal information:
To companies involved in the loan process such as appraisers, title companies, credit reporting companies and insurance companies and mortgage investors and mortgage servicers who are a necessary part of the mortgage transaction and therefore we must provide some of your information to these companies in order to process and fund your loan.
With service providers that assist us with processes or functions.
To parties within the Command Capital family of companies
Who Can I Contact for Privacy Related Issues? Command Capital Mortgage Services, LLC Attn: Compliance Officer 1200 Harger Road, Suite 511 Oak Brook, IL 60523